Questions about products, need technical guidance, or want to partner with us? Our team is ready to assist your FTC journey.
Whether you're a team looking for component advice, a school interested in bulk ordering, or a potential partner, we'd love to hear from you.
Monday - Friday: 9 AM - 6 PM EST
Saturday: 10 AM - 4 PM EST
Sunday: Closed
Email support available 24/7
Response within 24-48 hours
Priority for TechForge Pro members
Available year-round
Free expert technical guidance
Competition week priority support
Same-day phone callback
Expedited order processing
Call us for time-sensitive needs
Orders placed before 2 PM EST ship the same day. Standard shipping takes 3-5 business days, with expedited options available. TechForge Pro members get free shipping on orders over $50.
Yes! Verified students receive 10% off with valid school email. Schools and institutions can set up bulk accounts with additional discounts and centralized billing. Contact us at education@techforgerobotics.com for details.
We carefully verify all components for FTC compliance and clearly label any items that may have restrictions. Each product page includes legality information and links to relevant FIRST Tech Challenge rules.
Simply create a free account on our platform and submit your question through the Ask a Mentor portal. You'll be matched with an experienced FTC mentor who will respond within 24-48 hours (faster for Pro members).
We offer a 30-day return policy on unopened products in original packaging. Electronic components and custom orders may have different policies. Contact support@techforgerobotics.com for specific questions.
Our team is here to help you succeed. Reach out anytime!